Frequently Asked Questions
Everything you need to know about your Mud Hole shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online returns portal to start your claim.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific product measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly to your door.
Are your materials sustainably sourced?
At Mud Hole, we prioritize quality and ethics. A majority of our collections use organic cotton and recycled polyester to ensure we minimize our environmental footprint.