Returns & Exchanges
At Mud Hole, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, we are committed to making it right with a quick exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment automatically once it is scanned into the system.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing